Frequently Asked Questions
Is Roamstead pet-friendly?

Well-behaved pets are welcome at Roamstead. We just ask that you include your pets on your reservation, as some of our guest facilities are pet-free to accommodate guests with allergies. We want to make sure you’re in the right room! There is a pet fee of $10 per night, per pet for our cabins and yurts. Max of 2 pets per cabin, yurt, and tent site, and 3 pets on RV sites. Pets must be leashed at all times, and owners must clean up after potty breaks, disposing properly of the bags.

Do you have handicap accessible accomodations?

Unfortunately, we don't have fully accessible accommodations at this time. The bathrooms in our cabins are too small for wheelchairs, and our pathways are gravel. However, we do have accessible bathrooms in our communal bathhouse, and we hope to add fully accessible accommodations in the future!

What is there to do around Roamstead Smoky Mountains?

You’ll never be bored on this side of the Smokies! We’re a short drive to all the popular hikes in the National Park, like Clingman’s Dome, and Abrams Falls. But if crowds aren’t your thing, we can also point you to some amazing lesser-known trails within minutes of the campground. Aside from hiking, there’s fly fishing, ziplining, white water rafting, tubing, mountain biking, and swimming, all within an hour drive of Roamstead. Of course, we’re close to all those popular attractions like Dollywood, downtown Gatlinburg, and Pigeon Forge if you’re looking for some excitement. Or, you can stay on the quiet side with a relaxing day at the pool and a stroll through the shops in the nearby Great Smoky Mountains Arts & Crafts Community.

How far are you from the National Park?

You can walk to the park from the property! Maddron Bald trailhead is directly behind the park. Roamstead is 30 minutes from the Sugarlands Visitor Center, which is the main entrance to the park. However, the Greenbrier entrance (15 minutes) and Cosby entrance (10 minutes) are close and offer many opportunities for hiking, picnicking, and rock hopping.

What time is check-in? Can I get early check-in?

Check in is 2PM for RV and tent sites, 4PM for cabins, yurts, and lodge rooms. If you arrive early, we are happy to see if your room is ready; however, we can’t guarantee that an early check-in will be available.

What about check-out? Can I get a late check-out?

Check out is 10AM for cabins, yurts and lodge rooms, 12PM for RV and tent sites. You may request a late check-out up to 24 hours in advance, subject to availability. If you are experiencing mechanical issues with your RV that will delay your departure, let the office know by 10AM. If late checkout is not arranged with management, an additional charge of $100 per hour will be assessed for late departures with a minimum of a one hour charge.

How many tents can I have on my tent site?

Only one tent is allowed on each RV or tent site.

Can I park in front of my cabin or yurt?

There are designated guest parking areas throughout the property that are a short walk to your accommodation. If you have a difficult time walking, we can assist you to your room in a golf cart. Or, call us at booking, and we will do our best to place you in a room closest to the designated parking area.

What is your refund policy?

The full amount of your stay will be collected to hold your reservation. You may cancel for a 95% refund or modify your dates for no charge up to 10 days ahead of your stay.

Within 10 days of your stay, no refunds or modifications will be made. Camping is a great outdoor experience; therefore, we do not give refunds due to inclement weather, unless management deems weather conditions to be dangerous due to flooding, snow, or ice. No refunds will be made for failure to check in, delayed arrival, early departure, changes in work schedule, or illness.

Do you allow fishing on site?

Our streams hold natural trout not large enough to eat. Fishing in streams is catch and release only. No treble hooks. Please be mindful of your surroundings while fishing.

I have a large group - can we stay at Roamstead?

We’d love to have you. Please call our office directly to discuss group bookings.

Do you allow campfires at each site?

We have fire rings at all sites, including cabins and yurts. We just ask that you keep a safe fire. Additionally, several communal fire pits are provided in the common areas.

Do the yurts have bathrooms?

No, the yurts don’t have private bathrooms, but there are toilets nearby, and our beautiful, spa-like bath house is right around the corner.

Is there on-site dining?

We offer a small menu for breakfast, lunch and dinner. We serve coffee and espresso, as well as craft beers and cocktails. If you’re into cooking yourself, we have communal grills located throughout the property!

Do you have electric car chargers?

We have several charging stations throughout the park. Please do not charge vehicles at the RV site podiums.

How many cars can I park on site?

Your reservation includes one car. Additional cars may be added to your reservation for $25/night.

Is smoking allowed at Roamstead?

Due to the community feel of our park, no smoking is permitted in the cabins, yurts, lodge rooms, and tent sites areas, this includes the exterior porches. A $350 fee will be incurred for smoking inside your accommodation. Smoking is also prohibited in community areas, including our pavilion, swimming pool, activity yard, community fire pits, playground, bathrooms, and common area walkways. RV/tent campers are permitted to use tobacco products on their site. Please do not leave cigarette butts on the ground or in firepits. A $200 fee will be incurred if cigarette butts are disposed of improperly. This policy refers to cigarettes, cigars, e-cigarettes, and burning of candles or incense.

Are there bears in the area?

Yes - bears are common in the Smoky Mountains. However, if everyone does their part by securing food inside their vehicle, cleaning up their site, and properly disposing of trash, we can help keep everyone on the property safe.

Is there a minimum or maximum stay?

We require a minimum of two nights on weekends (Friday/Saturday nights). Guests may not book stays of longer than 14 days.

Can I reserve a specific site or cabin/yurt/room number?

Generally speaking, we do not guarantee a specific site number, just your site type. However, we can hold a site for you for an additional $30 site lock fee, subject to availability.

What are the quiet hours?

Quiet hours are between 10PM and 8AM.

Is Roamstead kid-friendly?

Absolutely! Nature is the best playground. We offer a number of amenities for our youngest guests, including the pool, a playground, yard games, and our Roamstead Ranger Activity Book. We find that kids have the best time playing together and making new friends! We just ask that parents accompany kids while on the property, and that kids are respectful of the property and other guests.

Do you provide linens?

Yes! Roamstead provides all bedding and towels for our guests in cabins, yurts, and lodge rooms. We also provide pool towels to all guests.

What do we need to bring?

At Roamstead, we try to make your camping adventure as easy as possible. Linens are provided for your comfort. We also have a camp store with snacks, beverages, and camping gear. For meals, we have an onsite restaurant serving breakfast and pizza. Firewood and ice are also available for purchase form our camp store. Be sure to pack your adventure gear, like hiking shoes, backpack, and weather appropriate clothing. The Smokies are a temperate rainforest, so bring your rain jacket just in case! During the summer months, there are plenty of opportunities for water fun, from the on-site pool, to white water rafting, tubing, rock hopping, and water parks. So, swimsuits are a must!