Minimum/Maximum Stay Policy
There is a two-night minimum stay on weekends (Friday & Saturday nights). However, the minimum stay requirements will be dropped within 14 days of the stay.
Guests may not book stays of longer than 14 days.
The full amount of your stay will be collected to hold your reservation. You may cancel for a refund up to 10 days ahead of your stay. A portion of the total reservation will be collected as a cancellation fee, as follows:
- $25 for reservations under $500
- $50 for reservations between $501 and $1200
- $100 for reservations between $1201 and $2000
- $150 for reservations over $2000
Within 10 days of your stay, no refunds will be made.
Modifications may also be made at no additional charge up to 10 days ahead of your stay.
Camping is a great outdoor experience; therefore, we do not give refunds due to inclement weather, unless management deems weather conditions to be dangerous due to flooding, snow, or ice.
No refunds will be made for failure to check in, delayed arrival, early departure, changes in work schedule, or illness.
The maximum number of guests per cabin, yurt, or lodge rooms is listed on our website and booking engine. We strictly adhere to these maximum occupancy numbers.
RV and tent site includes 4 people. Additional guests 4 and older are an additional $10.
One tent is allowed per tent site.
All lodging types include 1 vehicle. Additional vehicles can be added for $25 per night.
All overnight vehicles must display a hang tag, obtained from the front desk. Vehicles without tags may be towed at owner’s expense.
Campers are financially responsible for damage incurred by their guests while on the property.
Any damages incurred to the campground facilities will be charged to the camper’s credit card.
Fires are allowed in designated fire rings only and must not be left unattended.
Do not remove fire rings.
Do not burn plastic, glass, or garbage.
Do not burn logs larger than the fire ring.
Fires must be extinguished before leaving for the day and before final checkout.
Environmental Preservation Policy
Do not move or stack rocks in streams as it disturbs fish eggs, salamanders, and other wildlife.
Our streams hold natural trout not large enough to eat. Fishing in streams is catch and release only. No treble hooks. Please be mindful of your surroundings while fishing.
We have many bears in the area. All food (including pet food) must be stored in your vehicle, RV, or cabin overnight and any time you’re not present at the site.
Trash valet services may be available throughout business hours. In the event they are not available, or outside typical business hours, garbage must be taken to dumpsters prior to leaving for the day and before dusk.
If management must clean up your site, there will be an extra charge commensurate with the amount of work required to clean up. This includes picking up cigarette butts.
Tobacco, Drug, and Firearm Policy
No fireworks, fire arms, or illegal substances are allowed on the property.
Refrain from smoking within 500 ft of common areas. No smoking inside any rental unit. A $350 fee will be incurred for smoking inside your guest room. Please do not leave cigarette butts on the ground Dispose of cigarette butts in receptacles provided throughout the campground. This policy refers to cigarettes, cigars, e-cigarettes, and burning of candles or incense.
Check In/Out Policy
Check in is 2PM for RV and tent sites, 4PM for cabins, yurts, and lodge rooms.
If you arrive early, we are happy to see if your room is available; however, we can’t guarantee that an early check-in will be available.
Check out is 10AM for cabins, yurts and lodge rooms, 12PM for RV and tent sites. Guaranteed late check-out may be purchased at the time of booking. You may also request a late checkout up to 24 hours in advance for an additional fee of $40, but we cannot guarantee availability. If you are experiencing mechanical issues with your RV that will delay your departure, let the office know by 10AM. If late checkout is not arranged with management, an additional charge of $100 per hour will be assessed for late departures with a minimum of a one hour charge.
No washing campers or vehicles while on park.
No vehicle maintenance or repairs on site.
No generators allowed.
Quiet time is from 10-8.
No nuisance, noxious, offensive or discriminatory behavior is allowed.
Reservation Cancellation by Property Policy
Roamstead reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of Roamstead is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
Additional Safety Policies
If you have any after-hours utility problems, call campground management. Do not attempt to work on it yourself.
Speed limit is 5mph and will be strictly enforced.
Swimming in the pool/creek is at your own risk.
Children must be supervised by a parent or guardian at all times.
No glass bottles are allowed in pool or common areas.
Authorization for Incidentals
At check-in, your credit card will be pre-authorized for in-room incidentals. Upon your departure, any room incidental charges will be appropriately billed to your credit card.
Taxes and Fees
All accommodations are subject to applicable taxes based on the nightly room rate.
Changes in Offerings
Amenities and services are subject to change without notice. Specific sites or room numbers are not guaranteed and subject to change. You may request a specific site for an additional locking fee of $25, subject to availability.
Roamstead is not responsible for lost, stolen, or damaged property. Report any problems with your site to our staff immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in Tennessee is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.
Communication and Correspondence
By staying with Roamstead, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.
We welcome pets to our property, as long as they are noted in your reservation. We have certain cabins and yurts designated as “pet free” to protect our guests with allergies, so we want to make sure we have you placed in the right location.
Pets are not allowed in the bathhouse, laundry, or lodge. As a result, pets are also not allowed in lodge rooms.
There is a maximum of 2 pets per cabin, yurt, and tent site, and 3 pets on RV sites. The pet fee is $10/pet/night for cabins and yurts.
Pets are required to be on a leash at all times.
Pet owner is responsible for any injury or damages incurred during their stay.
Pets may not be left unattended or tethered.
No excessive barking or aggressive behavior is allowed.
You must clean up after your pets. Pet cleanup stations are available throughout the property, but please use the designated pet walk area whenever possible.
Check In Agreement
Upon signing this page, you are agreeing to the policies listed above.
Additionally, the guest assumes all risks and danger incidental to the activity of camping in a rustic outdoor environment, including, but not limited to: injury by insects or other animals, injury while participating in recreational activities at the resort, injury as a result of inclement weather conditions, injury while swimming in the pool or creeks, or injury from tripping over rocks, roots, or other natural hazards. Guest agrees that Roamstead and its owners and employees are not liable for injuries or property damages resulting from such causes.